Every organization I have worked for has delegated decision making down to myself and others. No one walked in with full authority and accountability. We were given a defined responsibility, a set of boundaries, and gradually gained more autonomy and agency over time. We do the same with those that we hire. We accumulate evidence…
For the past decade of my career, I have sat in on more than my fair share of vendor evaluations. I recall during one of these evaluations something didn’t look right to me. I asked the presenter to repeat part of the demo with slightly different input. This uncovered the fact that he had been…
You cannot fully own an outcome if you do not have the authority to make the decisions that materially determine it.
Decision latency creates output inflation without outcome progress.