Outcomes Over Outputs

  • Outcomes matter.  Outputs are just evidence.

    Most organizations don’t struggle with execution.  They struggle with what they are optimizing for. Over the past 30 years I have seen the same patterns repeat: – Outputs become goals.  – Process becomes the product.  – Decision latency kills enthusiasm.  – Trust deteriorates.  – Outcomes are lost.  Teams work hard to deliver – but fail to deliver the outcomes that…

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