If you are like me, you have sat through project kickoffs where everyone nods along in agreement about what is about to happen. There is a somewhat defined business problem. A team has been formed, maybe vendors are involved, and everyone leaves the room feeling like they know what they are supposed to do. Everything…
When a process changes, is the intent changingโor getting lost? Not every process change is a pivot. Some are drift.
Process drift isn’t always a result of the organization forgetting why it existed.
When controls accumulate friction until the process becomes an obstacle to the work it was meant to support people may signal that the process has friction more than the risk justifies.
Alignment can create confidence before shared understanding exists. When teams interpret the same objective differently, execution exposes the gap through competing priorities and fragmented capacity.
Trust is designed through the decisions people are allowed to make.
The biggest obstacle to delivering value isn’t a lack of work. It’s mistaking activity for progress.
Outputs only matter when they change an outcome.